Here are answers to some basic questions you may have. If you have further questions or inquiries, please fill out the Contact Us form and you will receive a response within 24 - 48 hrs.
Samples are not provided prior to ordering. The reason for our "No Sample" policy is because we are an online bakery and do not keep items "in stock." All of our desserts are made fresh the day of your event in order to guarantee utmost freshness and design. In some circumstances, samples may be provided only if an exotic flavor/frosting is being requested. Please contact us for more information.
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How much are our creations?
At Mrs. Crabtree's Creations, we create one-of-a kind, custom cakes that really are edible works of art. The chart below is to serve as a guideline. For specific pricing Please Contact Us with any pricing questions prior to ordering online.Tiered Cakes. Servings based on a 1" slice.
Popular Size Combinations
Number of Servings
Base Price
Giant Cupcake Cake
15-20
$65
Cupcakes (fondant decoration)
1
$3.50
Single tier, 10" round
42
$225
Two tiers, 6" & 8" rounds
38
$250
Two tiers, 7" & 10" rounds
56
$336
Three tiers, 6", 8", &10" rounds
80
$480
Sculpted or 3D Cakes. Sculpted cake prices start at $6-7 per slice.
Fondant Figurines & Props. Fondant figures start at $10-$15 each. Items are priced according to the level of detail in the piece.
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Do I have to order in advance?
We book up very quickly, so all custom orders must be placed at least 3 weeks in advance. Please let us know the date of your event or party when placing your order.
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Is there a minimum order?
There is only a minimum order regarding cookies, cupcakes and chocolate covered pretzels and strawberries. The minimum order for cupcakes, cookies, chocolate covered pretzels and strawberries is 2 dozen.
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How do I receive my order?
Cupcakes and Cakes are delivered in Staten Island Only on the day of your event. There is a $10 delivery charge. All other items are shipped within the USA. Shipping fees vary. All Chocolate items must be shipped overnight. Items will ship within 2 - 3 business days.
The consumer is responsible at the time of delivery to ensure that all contents of the order are present and acceptable. Mrs. Crabtree’s Creations is not responsible for any damage incurred after delivery – No Refunds
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Is there a delivery charge?
Long Island Cakes and Cupcakes have a $10 delivery charge. Delivery charge also includes setup/presentation. Cupcake tiers are available for an extra charge. Please contact us for more information.
The consumer is responsible at the time of delivery to ensure that all contents of the order are present and acceptable. Mrs. Crabtree’s Creations is not responsible for any damage incurred after delivery – No Refunds
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Can my order be shipped?
All Cake and Cupcake orders are delivered only in Long Island. Some products are able to be shipped. Please contact us before ordering sales@mrscrabtree.com
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Is there a cancellation fee?
Due to the planning and preparation that goes into every order, a cancellation fee will apply to all orders canceled within 72 hours of the event. A 15% fee of the total amount of the order will be required.
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Can I rent cupcake towers for my party?
Yes. Cupcake tower rentals are $15 each. Each tower will be decorated to compliment your event's colors/theme. Each cupcake tower holds 2 dozen regular sized cupcakes or 4 dozen mini cupcakes. There is a $35 fee for each tower that is lost and a $25 fee for each damaged tower - NO Exceptions. A Mrs. Crabtree representative will be responsible for arranging a date/time to pick up the cupcake tower rentals once your event has added.
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What are my payment options?
We accept Credit Credits, Paypal and Cash. Large orders require 20% deposit.
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Do you have gluten-free products?
We are able conform several of our desserts to gluten-free, including cakes, cupcakes, crabbies and cookies and it will look and taste delicious! (Special orders must be ordered at least 2 - 3 weeks in advance)
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Do you have any healthy or Diabetic options?
Mrs. Crabtree has several recipes for the health conscious - including low-fat, fat-free, gluten-free and sugar-free desserts. All look and taste delicious! All special orders need to be placed at least 3 weeks in advance.
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Do you sponsor charity events?
When you have a fundraiser for a charity, we would love to contribute to such a great cause and supply the baking services. $1 from each dessert sold will be donated to the charity of your event. Please let us know the name of the charity and the date of your event when contacting us.
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Do you make Traditional Wedding/Engagement Party Cakes?
No, we do no cater to Traditional Wedding or Engagement type cakes. We specialize in the non-traditional.
The consumer is responsible at the time of delivery to ensure that all contents of the order are present and acceptable. Mrs. Crabtree’s Creations is not responsible for any damage incurred after delivery – No Refunds
Specialty Cakes, Cupcakes & More! Also baking Homemade All-Natural Dog Treats!
WE BOOK UP FAST SO... ALL CUSTOM ORDERS REQUIRE AT LEAST 3 WEEKS NOTICE
Cupcake & Cake Orders Delivered Only. Some items available for shipping. Contact us for more information.